Masarak – Frequently Asked Questions (Q&A)
Content
General
Masarak empowers individuals (students, graduates, freelancers, and driven women) and startups to grow and reach their full potential through personalized 1:1 mentorship, focusing on building practical digital skills and enhancing professional presence.
✨ One-on-one mentorship sessions
✨ Strategic mentorship for business growth
✨ Career coaching
✨ Talent matching for startups
✨ Portfolio building & talent showcasing
✨ Group workshops (online & offline): Providing training and development in a group setting.
- University students and graduates: To confidently launch or grow their careers.
- Freelancers: Looking to enhance their professional presence and career prospects.
- Companies: Seeking strategic guidance for making the right decisions to accelerate growth and for talent development.
💳 Bank transfer
📱 E-wallets (STC Pay, Apple Pay)
Yes!
- Basic Portfolio Package
- Full Training + Portfolio Package
- Monthly Career Consultation
- Seasonal offers and discounts for top students
- Contact us via WhatsApp or email
- Fill out the registration form (link in bio)
- Book your session through the website or Instagram
- Cancel at least 48 hours in advance = full refund
- After 48 hours = small fee or reschedule option
For Mentors
We are looking for mentors with practical experience and a strong track record in various fields, including marketing, business, content creation, design, and voice-over. Ideally, our mentors have at least 3-5 years of professional experience and a passion for guiding others. We value diverse backgrounds and perspectives.
The time commitment can vary depending on your availability and the needs of your mentees. Typically, we encourage mentors to dedicate around 1-2 hours per week or bi-weekly for communication and sessions. This can be flexible and agreed upon between you and your mentee.
Our matching process considers the mentee's goals, industry, and desired areas of development, as well as the mentor's expertise and preferences. We strive to create meaningful connections that will be beneficial for both parties. You will have the opportunity to review a potential mentee's profile before agreeing to a mentorship.
Masarak provides mentors with access to a platform for scheduling and communication, suggested discussion topics, and resources to help guide their sessions.
We also offer occasional workshops and networking opportunities for our mentor community.
Yes, Masarak mentors are paid for their sessions. They are freelance professionals, not employees.
You can register as a mentor through our website by filling out an application form detailing your experience and areas of expertise. Our team will review your application, and if successful, we will guide you through the next steps to create your profile.
You will receive a notification through the Masarak platform once a mentee's session is confirmed and payment has been successfully processed, typically at least 24 hours before the session. Your calendar on the platform will also update automatically.
For your security and to ensure a seamless experience, all official communication with your mentees, including scheduling details, session discussions, and any follow-ups, must take place exclusively through the Masarak platform's messaging tools. This helps us support you and resolve any potential issues.
For Mentees
To confirm your session booking, full payment must be completed at least 24 hours before your scheduled session time. Your booking is not secured until payment is received within this timeframe.
Sessions for which payment has not been received at least 24 hours in advance may be subject to automatic cancellation or rescheduling. We recommend paying promptly to secure your slot.
All communication regarding scheduling, session content, and follow-ups must be conducted through the Masarak platform's messaging system. This ensures a secure and recorded interaction for both parties and allows Masarak to provide support if needed.
For Companies
Masarak offers several benefits for companies, including:
1. Talent Development: Providing mentorship and training opportunities for your employees to enhance their skills and career growth.
2. Access to a Skilled Talent Pool: Our platform attracts professionals and individuals actively seeking career advancement and new opportunities, including those with marketing expertise in areas like digital marketing, content creation, and business development.
3. Targeted Job Postings: You can post specific marketing roles on our platform, reaching a relevant audience actively looking for such opportunities. Be detailed in your requirements to attract the right candidates.
Yes, we understand that each company has unique needs. We work closely with organizations to develop customized programs and mentorship initiatives tailored to their goals and objectives.
We have a rigorous selection process for our instructors and mentors, evaluating their expertise, experience, and track record. We also gather feedback from participants to ensure the quality and effectiveness of our programs.
We offer various pricing models for companies, including company subscriptions, bulk discounts for mentorship & recruitment programs, and customized packages based on your specific requirements.
Please contact us to discuss your needs and receive a tailored proposal.
You can reach out to our corporate solutions team through our website or contact us directly. We will schedule a consultation to understand your company's needs and discuss how Masarak can best support your talent development goals.
Yes, Masarak provides a comprehensive mentoring management system specifically designed to support the needs of organizations such as incubators, accelerators, educational entities, and NGOs. Our system helps streamline the process of connecting mentors and mentees within your organization.
Our pricing for the mentoring management system is customized to your specific needs
For Instructors
We are always looking for passionate and knowledgeable instructors in a wide range of fields. Current high-demand areas include (e.g., business development, digital marketing, content creation, finance), and personal development (e.g., communication skills, leadership). However, we encourage instructors with expertise in any valuable area to apply.
We look for instructors with deep knowledge in their subject matter, practical experience, and excellent communication and presentation skills. Prior teaching or training experience is beneficial but not always mandatory. You will need to demonstrate your expertise and passion for teaching through an application process.
Masarak provides instructors with a platform to host their courses, tools for creating and managing content, and technical support. We also assist with marketing your courses to our community of learners.
We offer a competitive revenue-sharing model for instructors, where you earn a percentage of the enrollment fees for your courses. The specific details of the revenue share will be discussed during the onboarding process.